As a homeowner, one thing you can bet on is that eventually you’ll have to call an HVAC technician to service or repair your heating or cooling system, or to install a new system entirely. When this happens, how can you be sure you’re getting quality customer service? Unfortunately, recognizing poor customer service is easier than recognizing good service. You know the drill — a rude, slovenly-dressed repairman comes into your home, doesn’t seem to know what he’s doing, and […]